REPORT: Trophaendienste Taxidermy Namibia - Beware

Louw Nel

New member
Joined
Oct 25, 2017
Messages
5
Reaction score
19
Interesting - we used Trophandeantaise (sp?) for our first Namibian safari in 2014 , just dip and pack - our taxidermist was very pleased with the way our stuff showed up in Canada and we have a bunch of dandy mounts to show for it, A year later, on our second Namibian safari we used a different outfit and had a shipwreck similar to what you are talking about here, lost most of our capes and some of the skulls were badly overboiled ...
 

Sika98k

AH enthusiast
Joined
Mar 28, 2014
Messages
374
Reaction score
393
Location
Dublin,Ireland
Media
61
Hunting reports
Europe
1
Member of
Wild Deer Association of Ireland
Hunted
Kenya,Namibia, Croatia, Morocco Ireland,Scotland,Denmark, Romania, Sweden,Norway,Latvia,Germany,Hungary,
Well shit! I'm in ATL airport right now heading to Namibia and planned to use this company. May have to rethink that decision

No MAY about it ! Find someone else.
 

jrgould

AH senior member
Joined
Jan 28, 2013
Messages
57
Reaction score
36
5. WHAT OTHER TAXIDERMIST WOULD YOU RECOMMEND USING:
Kowas Hunting Safaris have requested Reiser Taxidermy to display their trophies at the Kowas lodge, for review by our clients - which they did recently. Our clients can thus now also view some of their trophies at Kowas. Their brochure and catalogue is also available.

I have to warn all members that I had terrible problems with Reiser. These included damaged trophies that weren't wrapped or secured, and sending and charging freight and packaging for items they were told in writing not to send. I spent over a year in correspondence with them and was promised weekly that "Wilko" the owner would have to make a decision and get back to me, this never happened. I do know that the two large Safari companies I hunted with in Namibia no longer will do business with them because of this and similar problems of other clients.
 

YancyW

Gold supporter
AH fanatic
Joined
Sep 5, 2017
Messages
857
Reaction score
1,219
Location
Mid-Missouri
Media
8
Hunting reports
Africa
1
Member of
NRA, SCI, RMEF, Ducks Unlimited
Trophaendienste has been recommended to me, thank you for the heads up.
 

Pheroze

AH legend
Joined
Jul 6, 2013
Messages
3,940
Reaction score
4,438
Location
Ontario
Media
72
Articles
18
Hunting reports
USA/Canada
1
Member of
OFAH, DSC
Hunted
South Africa, Canada, USA
I am heading to Namibia next year, and this does cause concerns. However, I am encouraged by the companies such as @Louw Nel that are willing to come here and discuss the issues. Please keep us informed about how the outstanding issues (such as with @Wheels ) get resolved. Also, would you comment on whether you have dealt with the procedural issues highlighted by @BRICKBURN ?
 

CAustin

Bronze supporter
AH ambassador
Joined
May 7, 2013
Messages
14,366
Reaction score
11,583
Media
258
Hunting reports
Africa
7
Member of
Courtney Hunting Club, NRA Life Member, SCI Kansas City Chapter
Hunted
South Africa, KwaZulu Natal, Kalahari, Northwest, Limpopo, Gauteng, APNR Kruger Area. USA Georgia, South Carolina, Arkansas, New Mexico, North Carolina and Texas
@Wheels i do hope you can get some satisfaction after all these years. I find it interesting that they couldn't or wouldn't respond to correspondence back then but can now!

I guess I was fortunate to have a good and honest taxidermist recommended to me by my outfitter on my first hunt in South Africa.
Like most folks my real nightmares have been with the shipping of finished products. Everything from outrageously priced shipping to the extra charges being levied after the fact.
This last "big crate" shipment had to be air freight because Logwin Logistics said they couldn't get a container full for my port of entry. I ended up paying an extra $1000 air vs sea so you can understand that I was not happy.
I have shared that the shipping issues are going to hurt the hunting business as much if not more that the sometimes shoddy taxidermy work.
Some have mentioned communication with taxidermist as their nightmare. I have experienced some slow communication with all parties involved in getting my trophies home and it seems to be the norm for Africa. Heaven help you if you are trying to ship something come December when the whole place seems to shut down over there. Excuses become the order of the day and you get stuck waiting!

So what is to be done?
Join AH and read the threads and ask for advice.....by doing so you at least minimize some of the risk you may face.
 
Last edited by a moderator:

Kowas Adventure Safaris

Sponsor
Since 2017
AH fanatic
Joined
Aug 15, 2011
Messages
992
Reaction score
873
Location
Central Namibia
Website
kowasadventure.com
Media
436
Articles
2
Member of
NAPHA, DSC, SCI
Hunted
NAMIBIA and ZIMBABWE and SOUTH AFRICA
I have to warn all members that I had terrible problems with Reiser. These included damaged trophies that weren't wrapped or secured, and sending and charging freight and packaging for items they were told in writing not to send. I spent over a year in correspondence with them and was promised weekly that "Wilko" the owner would have to make a decision and get back to me, this never happened. I do know that the two large Safari companies I hunted with in Namibia no longer will do business with them because of this and similar problems of other clients.
jrgould
Thank you very much for your comment. We are in contact with management of Reiser and have requested them to respond.
 

Husker-in-WA

AH senior member
Joined
Nov 13, 2015
Messages
84
Reaction score
42
Location
Washington state
Hunting reports
Africa
1
Member of
SCI , NRA
Hunted
South Africa Limpopo, British Columbia, Nebraska, Colorado, Wyoming, Montana, Maryland
@jrgould. I researched Reiser b4 my Namibia hunt in the Kalahari last June. Initially good response with pricing lists but no follow up after that to my detailed questions. They were recommended by my outfitter. After the hunt and after finding a taxidermist recommended by Peter at Pronto Global Freight, my outfitter admitted to me that he has been having problems with Reiser and isn’t using them again.
 

Hank2211

Gold supporter
AH legend
Joined
Jan 12, 2010
Messages
2,933
Reaction score
6,636
Media
141
Articles
3
Hunting reports
Africa
10
Member of
SCI, DU, Pheasants Forever
Hunted
Canada, United States, Zimbabwe, South Africa (Eastern Cape; Northern Cape; North West Province, Natal, Mpumalanga, Limpopo), Namibia, Cameroon, Benin, Ethiopia, Argentina
I have been let down by every taxidermy studio I have used in Africa. Doesn't matter the country. If the job isn't generally poor, the costs always seem to go up (everyone seems to be paying everyone else all along the way). And in every case I was promised regular communication, and in every case it did not happen.

We need to send a message that hunters are not a captive market. We have choices, and we should make full use of them.

From now on, it's a rare trophy which comes home as anything other than a picture.
 

Wheels

AH ambassador
Joined
Dec 23, 2012
Messages
6,504
Reaction score
10,010
Media
115
Articles
1
Hunting reports
Africa
4
Hunted
Botswana, Namibia, South Africa, Tanzania, Zimbabwe
I am heading to Namibia next year, and this does cause concerns. However, I am encouraged by the companies such as @Louw Nel that are willing to come here and discuss the issues. Please keep us informed about how the outstanding issues (such as with @Wheels ) get resolved. Also, would you comment on whether you have dealt with the procedural issues highlighted by @BRICKBURN ?

If you have a question feel free to pm me at any time.
 

Pondoro

AH fanatic
Joined
Dec 3, 2014
Messages
893
Reaction score
1,146
Media
88
Articles
1
Hunted
Norway, Sweden, Namibia and Botswana
Let me say this:

The best service, prices and taxidermy results I ever got out of Africa was from Louws business... I have received taxidermy from another firm in Namibia that was not to the same standard...though low prices..

I was also allowed into the vault at Louws to fondle some big ivory from Caprivi...wow..

Generally it seems easier and much cheaper to get trophies home from Namibia than certain other african states (by ship), at least to Europe. Namibia is also a wonderful and safe place to hunt.

What taxidermy I got from Botswana was also pleasing to the eye but the transport turned out to be extremely expensive...though transfer through RSA may be the reason for that. The trophies was shipped to RSA and air freighted to Europe by Turkish Airlines (modest prices from them..).
 

RogerHeintzman

AH fanatic
Joined
Jun 24, 2009
Messages
721
Reaction score
403
Location
Aberdeen, South Dakota
Media
47
Hunting reports
Africa
5
Member of
SCI (Sioux Falls, SD) RMEF, NWTF, NRA, NTA, BCSC, SDTA, NDTA, P&Y,
Hunted
Zimbabwe, New Zealand, Canada (Ontario,British Columbia,Manitoba), USA (Colorado,Montana,Wyoming,Texas,South Dakota), Africa(Limpopo,NW Province, East Cape, Kwazulu Natal,) Namibia x3,
Sorry for all your troubles.
As a taxidermist myself, i have seen my share of shit skinning, mounting and tanning from Africa.
I have visited a few shops in Africa, Namibia and SA and not impressed at all.
 

Mark R

AH veteran
Joined
Jan 11, 2011
Messages
227
Reaction score
461
Location
Australia
Media
97
Hunting reports
Africa
2
Australia/NZ
1
Hunted
Australia, New Zealand, Canada, Namibia, Zimbabwe, South Africa
I am heading to Namibia next year, and this does cause concerns. However, I am encouraged by the companies such as @Louw Nel that are willing to come here and discuss the issues. Please keep us informed about how the outstanding issues (such as with @Wheels ) get resolved. Also, would you comment on whether you have dealt with the procedural issues highlighted by @BRICKBURN ?

You may be pleased Louw has come on here and responded but please note as of this time our issues are not resolved......

Cheers,
Mark.
 

Pheroze

AH legend
Joined
Jul 6, 2013
Messages
3,940
Reaction score
4,438
Location
Ontario
Media
72
Articles
18
Hunting reports
USA/Canada
1
Member of
OFAH, DSC
Hunted
South Africa, Canada, USA
You may be pleased Louw has come on here and responded but please note as of this time our issues are not resolved......

Cheers,
Mark.
Good luck sir. I really hope you both can find a solution and move forward.
 

BRICKBURN

Super moderator
Contributor
Lifetime titanium benefactor
AH ambassador
Joined
Aug 5, 2010
Messages
22,913
Reaction score
17,246
Location
Canada
Media
412
Articles
23
Hunting reports
Africa
8
USA/Canada
2
Europe
1
Hunted
Namibia, South Africa, Botswana, Mozambique, Canada, USA, Mexico, England
You may be pleased Louw has come on here and responded but please note as of this time our issues are not resolved......

Cheers,
Mark.

Last appearance on AH:
Screen Shot 2017-10-29 at 8.29.51 AM.png


At this point MY questions have not been answered! :A Foot In Mouth: :A Pinocchio:

Posted Wednesday:
Screen Shot 2017-10-29 at 8.37.53 AM.png


On the off hance it was missed:

..............

What is the solution being afforded for the LARGER problem?

QUALITY CONTROL

Not testing a new process before using it on SOMEONE ELSE'S PROPERTY!
Why should anyone trust this kind of decision making in a business?

How hard is it to have someone who actually KNOWS what they are doing to REVIEW EACH PIECE?

So, why do YOUR staff not give a damn about what they are producing?


"The purpose of the "reasonable man" ... is to determine whether a particular plaintiff has failed, judged by a community standard, in the duty of care he or she owes.....".

 

Neale

AH enthusiast
Joined
Dec 5, 2015
Messages
497
Reaction score
541
Location
Cape York, Queensland Australia
Media
102
Hunting reports
Africa
2
Member of
SSAA
Hunted
Australia, South Africa ( Eastern Cape, Free State, Limpopo,KwaZulu Natal )
@blacks, I hope your new capes work out. I certainly know how you would feel about the original problems and the sour taste it would leave in your mouth. Taxidermy is a major cost for a safari, sometimes more than the safari itself and it would appear that taxidermist issues are a common problem. Maybe we should have a section on AH for "African Taxidermy and D&P reports"
 

Louw Nel

New member
Joined
Oct 25, 2017
Messages
5
Reaction score
19
What is the solution being afforded for the LARGER problem?

QUALITY CONTROL

Not testing a new process before using it on SOMEONE ELSE'S PROPERTY!
Why should anyone trust this kind of decision making in a business?

How hard is it to have someone who actually KNOWS what they are doing to REVIEW EACH PIECE?
Those capes of @blacks are pretty obviously not completed. Someone being paid piece work did the easy bits and then threw them into the "complete" pile.

So, why do YOUR staff not give a damn about what they are producing?


"The purpose of the reasonable man ... is to determine whether a particular plaintiff has failed, judged by a community standard, in the duty of care he or she owes....."

I honestly wish you well solving your problems.

@BRICKBURN, what happens in my workshop I have to take responsibility for. I really don't want to call or wright a client to tell them that we screwed up some of their trophies, nor do I like to have to pay back moneys received for something that was suppose to be an everyday job for us.
Rest assure my friend, problems in my workshop are being dealt with. This is not something that we are taking lightly.
What happened can not be undone but we can sure work on a better tomorrow.
 

markferrigno

AH enthusiast
Joined
Aug 8, 2015
Messages
376
Reaction score
398
Location
Colorado Springs, CO
Media
65
Hunting reports
Africa
2
USA/Canada
3
Europe
1
Hunted
Namibia, Poland, Czech Republic, Hungary, Germany, Slovania
Sorry to hear about the capes being ruined. I'll pass on the advice my guide gave me when I hunted in Namibia in the first time. "DO NOT get any taxidermy work done here, they are all terrible"
 

PARA45

AH elite
Joined
Jun 15, 2010
Messages
1,985
Reaction score
3,240
Media
51
Articles
3
Hunting reports
Africa
1
USA/Canada
2
Member of
NRA LIFE MEMBER
Hunted
South Africa, Nicaragua, FL, CA, SD, GA, SC, CO
Tim, so sorry to hear about your trophies. In the end you came out ahead and better than some, to include myself. I hunted in SA, and used Highveld Taxidermist on the recommendation of the outfitter, and to say that I was totally screwed is an understatement. I paid for insurance that never existed. The quality of some of my trophies is like a 5 year old did the stitching. When I tried to get help from the outfitter, they were of no use at all. I was not as fortunate as you were. The "fix" that was given to me by Highveld was for me to ship my trophies back to Africa so Highveld could fix them, and then import them back, all on my dime.

Hope to have better luck next time I go back.

Here is a picture of my impala, and the sh*tty quality work they did.

photo 1-1.jpg
photo 3.jpg
 

blacks

AH fanatic
Joined
Dec 16, 2011
Messages
527
Reaction score
1,089
Location
South Australia
Website
www.facebook.com
Media
251
Hunting reports
Africa
3
Australia/NZ
2
Member of
Australian Deer Association, Australian Association of Wildlife Artists
Hunted
Australia, New Zealand, Namibia, South Africa
Sorry to hear about the capes being ruined. I'll pass on the advice my guide gave me when I hunted in Namibia in the first time. "DO NOT get any taxidermy work done here, they are all terrible"

Mark, Unfortunately for us in Australia we have virtually no option but to have skins tanned there at the very least. Getting salted/'dipped' green capes in though customs is extremely problematic.

@PARA45 very sad to see that mate. That impala looks as much as a poor packing/shipping effort as much as anything. Heartbreaking! And even worse is their attitude towards rectifying it. Another one off the list!! Yes I feel somewhat fortunate to at least have useable replacements.

Regards
Tim
 

Forum statistics

Threads
36,787
Messages
697,677
Members
64,828
Latest member
shtrvwone
 

 

 

Latest posts

Latest profile posts

Rob404 wrote on Newboomer's profile.
I,d like to buy some pistol primers if they available,thanks
Rifle57 wrote on Rimshot's profile.
I bought some bullets from Rimshot and he is good to trade with!
Greetings all! I've been a hunter for 50 years, but only now planning a trip to Africa. I was fortunate and successfully bid on a couple hunts for plains game in SA later this year and next. Also a rare Native Texas (5th generation) and USMC Vet. Hunt safe y'all!
uujm wrote on trg's profile.
I am looking for a Safari Express. Was yours made in New Haven or South Carolina? Any other details you can give me? I am very motivated to buy.
pimes wrote on flatwater bill's profile.
Hello Bill - can you tell me that landowner/ranch/outfitter - Thank you!
 
Top