Guns.com - User Beware

[dogcat1]

Had similar experience. They really do not represent the guns well. I avoid them after similar bad experience.

 

[SStomcat]

I want to share a poor experience I had with guns.com with everyone. On November 28th I ordered the below .338 Sako from guns.com. The post only included the two photos below, but the listing included "certified used" and "used/very good" designations. Guns.com claims that if a rifle is certified used their gunsmiths have put the gun through some kind of 10 point inspection, and used/very good apparently means "normal wear".

When the rifle arrived the front site was falling off, and there were several dime sized chunks taken out of the laminate stock. When I say chunks, I don't mean "indentations" or "scratches", one hole nearly penetrated the entire stock.

I immediately exercised their "no questions asked return policy" which only applies to their certified used guns. I returned the rifle in mid December, and they reposted it for sale on December 29th. I just received my refund today almost 45 days after it was returned, not a huge deal, but a little bit vexing. They also charged me a $310 restocking fee, which pissed me off. The restocking fee is clearly stated in their return policy, while annoying I suppose this is fair. But now the truly disturbing part: https://www.guns.com/used-guns/p/sako-85-l?i=534073 if you look at that link they are using the same vague photos, and the description of the gun "certified used" and "used/very good". To me this posting of that rifle is misleading, that gun is not in "very good" condition. I've bought at least a dozen used rifles over the years, and that .338 arrived in by far the worst condition of any of them.

Lessons learned, for me at least, I would never consider buying a used gun from Guns.com without receiving more than their typical stock photos. I would also never buy a gun that didn't carry the certified used designation as it carries with it a no questions asked return policy.

Conjecture: It seems to me that they list these guns with misleading photos, and a return policy that ensures they make a profit even if the gun is returned.




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One more reason not to buy guns online without looking and trying them first.

 

[coreydb]

There's always that 1% or 2% that slide under the radar. If the seller doesn't post photos of the actual item showing the faults/wear, I learned to just pass it up.

 

[coyote wacker]

I've been a gun dealer for over 55 years it sure has chaged a lot in just the past 25 years. Whats great about buying in todays market is, very good cameras and monitors that we can get a very close look at the photo provided to us.
If a seller will not provide good photos of the item for sale move on and find one that will satisfy you.

 

[503]

I bought a used Benelli M2 from them a few months ago. Sale went fine and the gun was as described. There were lots of clear pics of it though. Sorry you had a bad experience.

Cheers,

503

 

[Woodcarver]

I tried to buy a shotgun on there and got the biggest run around and the stupidest sales people on the earth .I bought another one off of gunsinternational from a sporting goods store .

This was my experience as well. I no longer even open an ad if it shows guns.com as who's listing it.