I own a KGun in 470 NE, bought it new a year or so ago. Managed to burr one of the screws that you use to fit a Dot site with, being a bit of a perfectionists I tried to order new screws. First contacted a few Gunsmiths and their response was all the same " Good luck with that"
The agent for Krieghoff here closed down so tried to contact Krieghoff Germany directly via their website, no luck there. Then I sent a message via Facebook and got a reply that someone would contact me. Got a mail from Ralf in Germany and after a few emails describing my problem he assured me he would send the screws, no charge, which I thank him for and said no problem for me to pay for shipping etc, he insisted no charge and he would ship them ASAP, that was in the beginning of July. I sent 4 follow up mails to him and a message via FB again, till today not a word or a whisper and obviously no screws either,unless you count me being screwed over.
No matter how good the gun, without back up service from the manufacturer it's a waste of money.
PS: I have a cheap double for sale.
The agent for Krieghoff here closed down so tried to contact Krieghoff Germany directly via their website, no luck there. Then I sent a message via Facebook and got a reply that someone would contact me. Got a mail from Ralf in Germany and after a few emails describing my problem he assured me he would send the screws, no charge, which I thank him for and said no problem for me to pay for shipping etc, he insisted no charge and he would ship them ASAP, that was in the beginning of July. I sent 4 follow up mails to him and a message via FB again, till today not a word or a whisper and obviously no screws either,unless you count me being screwed over.
No matter how good the gun, without back up service from the manufacturer it's a waste of money.
PS: I have a cheap double for sale.