That's terrible. I just got scammed out of $5k by a guy who was supposed to be a hot tub/swim spa technician. I did some work on mine and got into a scrape where I just needed help. Found this guy online. He comes out, goes over it all with me, actually did find a lot of stuff wrong with it. Hit me up for more and more money for parts, then asked for half down on the labor. I normally wouldn't do that, but I work with a lot of contractors and they've all been burnt to the point that many want 100% up front to do anything (I've gotten burnt that way myself....I do the work without a deposit and then they don't pay....). Anyway, gave this guy all this money, he was to arrive on the appointed day and do the work. Never showed up. Now he doesn't return calls. Took my money, and my swim spa (makes an endless current like you're swimming upstream...good for exercise) is still broken. My daughter who just graduated law school did some digging and within 10 minutes had all kinds of data on him. Turns out he truly is a criminal who's been arrested for impersonating a contractor, getting deposits, and running off with the money. I called the police. They're putting a case together on him. They asked me "Do you want him to come do the work now, or what resolution?" I said "I want my money back, then you can put him in jail." Cop laughed and said "OK, you're pressing charges!" I was a fool to give him so much money up front, but the guy talked a good game. I hate scamming thieves too.