Worst level of service in 36 years!

[get015]

It is official United airlines takes the trophy for the worst service of the decade!!!!! These guys are absolutly clueless, and need serious training, in the field of customer service as well as internal communications!

Dissapointed!

Mt best always!

 

[BnC 04]

I've got a fresh cup of coffee, ready for the details...

 

[PHOENIX PHIL]

I've got a fresh cup of coffee, ready for the details...

+1, sitting in the Phoenix airport awaiting flight to Dallas, need details.

 

[BRICKBURN]

Jaco, this post does not surprise me in the least.
Had too much fun myself.

 

[get015]

Boarding will post all detail tonight!

 

[BRICKBURN]

They let you on! Hope your bags make it.

 

[James.Grage]

details are always nice...

 

[Bobpuckett]

Did they throw Jaco out at 50,000 ft or did he just decide not to post the details.

 

[Upton O. Good]

Jaco, the term "customer service" is no really relevant in most situations in the United States in my opinion give experiences I've had in the past few years. Sorry to hear you were having struggles, United doesn't have a good rep, the sad part is I don't know which airline does these days. Safe travels and I hope your luggage will join you on your arrival at your final destination.

 

[Mike70560]

United breaks guitars and probably other things also. I have only flown united a couple of times and was never pleased.

 

[Macs B]

Luftansan is still good, I have always been impressed with their employees and overall performance. Delta and United are absolutely the worst in my opinion. Disgruntled employees in positions to frustrate your day, never a good mix. I'll fork out the extra for Luftansa any time it is an option.

 

[ThomasBeaham]

Mike 70560,

Now that was funny!:laughing:

 

[sestoppelman]

Being United is the partner airline with SAA we often dont have much choice but to use them. I dont like them either, they seem to have hells own time keeping to the schedule, though in truth on my last trip the travel part worked better than the safari did so who knows.

 

[BRICKBURN]

... though in truth on my last trip the travel part worked better than the safari did so who knows.

That is very sad news