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It will go smoothly. Just have your Qatar paperwork handy. You are correct that you must be firm with AA agents. They are well meaning in most cases but clueless.Have flown with American a few times domestically and they're good about getting your case to you on the ground but the check-in agents don't really know the rules and you have to be firm with them. Flying Qatar to JNB via Doha from Dallas soon, booked the whole way on Qatar and am hoping it goes smoothly.