Can't stay logged in

Newboomer

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I logged in, set my password, checked the Stay logged in box but every time i come on AH I have to go through the whole procedure again. Why can't I stay logged in?
 
Make sure to select the Stay logged in box during the log in process.

Screen Shot 2020-07-28 at 12.12.01 AM.png




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IMPORTANT:

Members still experiencing issues with NOT staying logged in while browsing AH may wish to check that you are connecting to the site with a secure connection through https and NOT http.

The correct way to access AH is through a secure connection at the following link: .

AH has been operating with a SSL (Secure Sockets Layer) for a long time, but if you have an old AH link or bookmark on your computer or mobile device please update your bookmark to avoid this issue of the system logging you out as you browse the site.


Here is the secure connection with https:
Screen Shot 2020-07-29 at 12.38.43 PM.png



Here is the insecure connection with http:
Screen Shot 2020-07-29 at 12.40.29 PM.png
 
Last edited:
I did all of that and still cannot stay logged in. These updates suck is my opinion.
@ newboomer
@Divernhunter
Hang in there I had some issues but thanks to a very patient and helpful Jerome I now have no issues and am enjoying the new updates. Simpler to use for this old technofobe. Be patient it will be worth it .
Bob Nelson
 
Try dumping all your cookies. Also if you are on a computer reboot it. It isn't a bad idea to reboot your phone every now and then if using a phone. My phone has a setting where it will reboot itself once a week.
 
IMPORTANT:

Members still experiencing issues with NOT staying logged in while browsing AH may wish to check that you are connecting to the site with a secure connection through https and NOT http.

The correct way to access AH is through a secure connection at the following link: .

AH has been operating with a SSL (Secure Sockets Layer) for a long time, but if you have an old AH link or bookmark on your computer or mobile device please update your bookmark to avoid this issue of the system logging you out as you browse the site.


Here is the secure connection with https:
Screen Shot 2020-07-29 at 12.38.43 PM.png



Here is the insecure connection with http:
Screen Shot 2020-07-29 at 12.40.29 PM.png
 

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