Is this common... lose 100 % of your deposit

[Gemsbok Gangsta]

years ago, for my first trip, I had asked Marius (KMG) about trip insurance in case of some problem.
His response was "Don't do it for the deposit with me because the deposit was only half the day fees and we'll just roll it to another date anyway."

With that said, if you are going to have to reschedule, consider KMG.

Integrity and straight business practices.