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CT, that is incorrect. We do not sell direct to the consumer, we sell to the dealers. So Pawn Fathers was our customer not Matt. And Matt was Pawn Fathers customer so he will have to deal with whom he bought the rifle from. We have refunded our customer and sent the stock back to our...

Chris, Thank you very much. As to Matt's communication with our company, he has never contacted me personally so I can't attest to his and my communication. I have spoken to both individuals who have helped on this project and both agree we can do better to communicate with our customers, but...

No CTDolan, we are not struggling financially, nor are we poorly managed. Normal companies do not behave in what way? Not responding to forums? If you can show me where other firearms manufacturers (not gunsmiths but actual manufacturers) respond to issues on forums on a regular basis I would...