Zebra skin rug problems?

Discussion in 'Taxidermy' started by GaryO, Jan 22, 2013.

  1. GaryO

    GaryO AH Senior Member

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    I just recieved my rug and have found that the head/neck portion of the rug is VERY stiff. So much so that if I step on that area it hurts. Plus, it does not lay flat so I am constantly tripping over it. Question: is there anything I can do about these problems now that I have the rug home here in northern California? Thanks...
     
  2. GaryO

    GaryO AH Senior Member

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    I must say that Louis at Spiral Horn Safaris has stepped to the plate today with an offer to send me another zebra rug free of charge and to check with the tannery involved to see that something like this never happens again. Nice, huh? I am a happy man.....
     
  3. BRICKBURN

    BRICKBURN SUPER MODERATOR CONTRIBUTOR GOLD BENEFACTOR AH Ambassador

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    Good on you.
    Happy customer.
     
  4. Bobpuckett

    Bobpuckett GOLD SUPPORTER AH Legend

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    Way to go Louis your the Man!
     
  5. LouisB

    LouisB AH Fanatic

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    Hi Gary

    My apologies once again for this happening we greatly value you as a client and friend!

    I will be following everything up later today but you will have a brand new skin by the end of February at the latest.

    Thank you again for your patience I do appreciate it!

    Best Regards
    Louis van Bergen
     
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  6. TOM

    TOM AH Elite

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    Very professional. Way to go Louis and Gary. That is good business.
     
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  7. Diamondhitch

    Diamondhitch AH Legend

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    Way to Go Louis,

    As an FYI to anyone considering tanning in SA. My award winning taxidermist references didn't let me down, my hides just back from Universal Trophy service in Joburg are excellent quality.
     
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  8. Bos en Dal Safaris

    Bos en Dal Safaris SPONSOR AH Fanatic

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    Great service Louis, I am sure Gary appreciate what you are doing. Sad though that the Taxidermy messed it up and then the outfitter feels bad about it. Because of the relationship you have with your clients.

    once again in my opinion you did good
     
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  9. bluey

    bluey AH Legend

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    thats what i call going above and beyond louis
    im sure gary is happy
    very impressive
     
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  10. Buff-Buster

    Buff-Buster GOLD SUPPORTER AH Elite

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    Your a class act Louis! Impressive!
     
  11. Cliffy

    Cliffy AH Elite

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    WHOA! What a class act Louis! Not too many like you around.
     
  12. Nyati

    Nyati AH Ambassador

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    Louis :clapping:
     
  13. BRICKBURN

    BRICKBURN SUPER MODERATOR CONTRIBUTOR GOLD BENEFACTOR AH Ambassador

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    Kick the taxidermist for me. :)

     
  14. garyleach

    garyleach AH Veteran

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    Way to go Louis, now that is what i call service, i have a read a lot of good things about u in AH!!!!!:thumb:
     

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