We had a similar experience at Ilala Lodge in Victoria Falls years ago. Everything was done just right, and my wife wanted to show her appreciation by giving the delightful maid who cleaned our room a $20 tip. The maid cried in appreciation. To her, it was a lot of money. Most folks were lucky to have jobs at all in those days, and ones who did certainly appreciated any little extra that came with a tip.My wife and I went to Jamaica a few years back and we had a waiter that was exceptional and I gave him a $50 tip at an all inclusive resort. He just sat down and cried. He said that was more than he made in a week.