Like almost everyone has said; there are two sides to every story and it would be interesting to hear the other side. However, we can look at the pictures of the "trophies" and I think you would be hard pressed to find anyone saying they would be happy with that selection of animals if it was your hunt.
One thing I strongly disagree with that has come up a bunch of times (and I am sure I will get some backlash for this) are all the comments about how it is ultimately 100% on the hunter if they aren't happy with their trophy, because they are the one that pulled the trigger and they should have field judged the animal and not shot if they weren't happy.
A very large part of what you are paying the PH/Guide for on a paid and guided hunt is for their expertise, ability to find game, and field judge game for the client. It is unreasonable to expect a client who has never been to Africa, or even been a few times, to field judge an animal they have never or barely seen in their life from 300+ yards away, and then make the shot. That is literally what you are paying the PH for, and they usually have been doing this 200+ days a year for many years.
Most people who have gone on a few guided hunts especially to Africa where you might hunt 10-15 animals in one trip, have experienced times where you had just a couple seconds to take a shot as an animal walked out from behind heavy brush and you relied on your PH telling you it was a good one.
I have always told my Guide/PH what type of animal I was looking for and things that I absolutely wouldn't want to shoot on a trip. If there was time to closely look at an animal, of course I would, but there isn't always time for that. And my PH and guides have always been pretty good about warning me before we stalked or before I shot at anything with a comment like "That one has a very asymmetrical horn" or "That one has a broken tip" or "That one is mature, but kind of short horns".
I personally would be pissed if my PH knew of "the only mature bull on the property" and then we looked for it for 5 days, and in all that time he never mentioned to me that it wasn't a very nice bull and had asymmetrical horns and a wonky shape.