Well I have to give credit where credit is due. I submitted a claim through Delta Cargo asking to be reimbursed fro my storage fees due to their error in losing the paperwork. My importer said there was slim to no chance as they had never heard of an airline doing this much less Delta. Well I played "the game" for the past 5 weeks and finally got through to a claims agent that was helpful. I rec'd this email yesterday- fingers crossed the check actually arrives !
Delta Air Lines, Inc.
Cargo Claims
Post Office Box 20559
Atlanta, Georgia 30320-2559
Fax: 404 714 5022
Email: 670CargoClaims@delta.com
Dear Mr. $*$**$:
Thank you for your patience while we complete your claim request.
Our check for $477.34 representing the storage charges listed in your claim will be mailed under separate cover.
Please accept our apologies for the mishandling of this shipment and the inconvenience you experienced.
Sincerely,
&**&*&
Cargo Claim Division
Delta Air Lines, Inc.
Fax: 404-714-5022
Delta Air Lines, Inc.
Cargo Claims
Post Office Box 20559
Atlanta, Georgia 30320-2559
Fax: 404 714 5022
Email: 670CargoClaims@delta.com
Dear Mr. $*$**$:
Thank you for your patience while we complete your claim request.
Our check for $477.34 representing the storage charges listed in your claim will be mailed under separate cover.
Please accept our apologies for the mishandling of this shipment and the inconvenience you experienced.
Sincerely,
&**&*&
Cargo Claim Division
Delta Air Lines, Inc.
Fax: 404-714-5022
We saw at least 4 mature males in two days- there were lots of klipies on that one area.
