Leoni was the problem with my stay there. Had mine and Maddy’s arrival as PM instead of a.m., so no pick up at Tambo, and cancelled our two companions stay when we showed up and they didn’t. They were scheduled to show up that evening. They got there and their reservation had been cancelled. Total shit show. Gilbert jumped out of bed and came to get us. Queen straightened out cancellation when others arrived, and both Queen and Gilbert spent the rest of our stay making sure our experience was turned around. Still can’t say enough good about both of them.