I got a call that my trophies had finally arrived and had cleared Customs and FWS. I made arrangements to pay the bill and pick them up. I was directed to a warehouse where I was met by a "gentleman" who didn't look at the paperwork, walked into the warehouse, strolled around, got on his forklift and picked up a crate. I told him it was much larger than the description provided on the shipping bill, he deflected my comment. I then told him it was too heavy, much to heavy to be my crate. Again he deflected my comment. (You see where this is going, right?). He puts the crate in the truck and sends me on the way. I'm an idiot, I think "It's his warehouse, he knows his job, just keep my mouth shut and leave." I'm also extremely excited and just want to get at the trophies. I get home and my neighbor and I struggle the crate off my truck. I open it up and, yup, not my trophies. I call the receiving company and THEY begin the dialog with the "You've got a problem." routine. I mention that I had a different viewpoint: I have someone's big crate with at least 15 trophies in it and it's sitting in the street in front of my home and it's getting dark. The receiving agent changes position on the teter totter and says he'll get someone out there and pick it up. I mention he forgot something vital, MY CRATE. At that point I draw upon the experience of someone else who posted on this forum: no one is getting the big crate until my crate is off loaded in front of my house and it needs to happen within the hour. BINGO: trophies are delivered, wrong crate picked up, unpacked my skulls and hides. The best part: my wife loves the beauty of the hides, particularly the red hartebeest and blesbok. Thanks for the experience others who posted there shipping experiences here.