Ben, I'm very sorry to hear that you had a bad experience, and that you are still re-living it all this time later... I also had a bad experience with an African outfitter that probably would have ruined Africa for most others as well. The difference with me was that I had been an outfitter myself in the sportfishing industry fro many years. My experience in dealing with issues on both sides of the coin gave me a perspective and insight that allowed us to salvage our hunt. We also decided then and there that we were not going to let one bad event affect the many more great experiences we had during our first African safari. We are embarking on our 5th African safari this August. It will be our 3rd trip with the same outfitter who, in our opinion, is the best in the business. If we had given up on Africa, we would have lost out on some of the very best experiences and friendships in our lives...I do have some concept of how you must feel, but you owe it to yourself to give Africa another chance.