SCAM ALERT-Beware US Airways & Star Alliance

Discussion in 'Before & After the Hunt' started by ChondroPython, Nov 8, 2012.

  1. ChondroPython

    ChondroPython New Member

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    Dear Fellow Hunters....

    I would just like to alert each and every one of you before you spend that hard-earned
    money to fly away to the dream hunt.

    This is the second time that US AIRWAYS has deceptively managed to gain business
    based on their dividend miles and have not come through.

    More recently, I booked a trip with US Airways to Northern Quebec on a moose hunt. The
    rep (who's name was erased from the computer reservation system according to a supervisor)
    stated that I had to book two separate flights...one with US Airways to Montreal and one
    with Air Canada to Val D'Or (northern Quebec). My question was that since I am booking
    using the Star Alliance through US Airways (both US Airways and Air Canada are members),
    why can't you see the Air Canada flights. The rep stated that sometimes "they don't let
    us see their flights"...Duh, then why have an "alliance". I booked the two flights not realizing
    that this "gimmick" will cause me to pay BAGGAGE FEES for TWO airlines...once when I
    get on the US Airways flight to Montreal and secondly when I get on the flight to Val D'Or, Quebec.

    I finally realized this but it was too late, and customer service on BOTH airlines chose not to
    want to help instead saying it was the other airline's fault.....once again, why do these companies
    keep calling this an alliance. Needless to say, I not only had to pay additional baggage fees
    when I arrived in Montreal from the US but ALSO had to go through CUSTOM'S inspection
    again! This was a real thrill! Someone walking around all of those non-hunting PETA people
    with firearms in this day and age....I really felt my money was well spent by now! NOT!

    To sum things up, on the way back my outfitter did accompany me to the airport and for some
    strange reason the rep cooperated and sent all of my luggage straight through to it destination
    in the US! He had told her that this does not happen to any of his FRENCH customers so why
    are you doing this to AMERICANS?!!! Something does not smell right here!!!

    -------

    On a previous trip to South Africa, I used US Airways (a good old American company...I thought),
    who made the reservations which would have resulted in my obtaining dividend miles for the
    several thousand miles of traveling. As US Airlines is a member of the Star Alliance
    which includes such airlines as Air Canada, United, South African Airlines, Hawaiian Airlines etc. it
    is possible to book reservation with co-companies within the STAR ALLIANCE through US Airways
    and in return the process is easier, bags should travel straight through to the destination AND
    I get my hands on some good DIVIDEND MILES (or so little old me thought).

    After returning to the USA from a successful hunt, I was disappointed to hear from a USA AIRWAYS
    rep that I needed to keep the Boarding Pass to claim the miles. By now that little piece of paper
    was either so smudged and unintelligible from traveling back from a couple of weeks in the
    bush (even if I could find it) that it would not have made a difference. I stated to several US AIRWAYS
    reps AND supervisors that the flight was booked through US Airways and that a computer system
    could easily provide them with all of the pertinent reservation data. Of course, as the true drones
    they are, the reps AND SUPERVISORS both kept insisting on this little piece of paper to claim those points.

    Needless to say, I am starting another dividend mileage program with Delta and United
    and will not use US Airways anymore than is absolutely necessary. And yes, they
    were reminded that their little Dividend Mileage program is an incentive to continue to
    use US Airways....do you relaly think that this would make the gears start turning in their
    little minds...Hades NO!!!!

    BEWARE the dividend mile AND separate flight booking SCAM for you next hunt! It could cost you
    dearly as it cost me!
     
  2. Red Leg

    Red Leg GOLD SUPPORTER SILVER SUPPORTER AH Fanatic

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    That is unfortunate, but one reason I try to use a travel agent (and a hunting smart one like Gracy). Gracy Travel handled reservations to Windhoek last year, and I had provided them with my United frequent flyer information. We were credited seamlessly for every mile of our trans-Atlantic South African Airways flight (Star Alliance) with no problems at all - even received the plus-up miles for flying business class.
     
  3. GSTONE

    GSTONE AH Veteran

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    I have had a similar experience this year with United/South African Airways. Full "miles" credit for US miles, but only 1/2 miles for Dulles-Johannesburg and back on SAA. Finally got those only after after calling...but they said the 1/2 miles were "SAA" policy. So much for the Star Alliance. PS: The whole trip: Reno-Dulles-Johannesburg-Kimberly and back were booked through United Airlines. I am going to check with my travel agent...but I think they (United/Star Alliance) are the problem. Caveat emptor!
     
  4. Bobpuckett

    Bobpuckett GOLD SUPPORTER AH Legend

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    Thanks for the heads up. I'm a little leary of using air miles anyway I was going to buy my Daughter a ticket from Dallas to Huntsville on United Airlines less then 900 car miles but the ticket would be 10,000 air miles now how is that?
     
  5. GSTONE

    GSTONE AH Veteran

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    Only they know! They offered a HUGE bonus in miles...if you signed up for their credit card...hmmmm! credit card! Didn't sound like a good idea then...nor now.
     

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