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Zebra skin rug problems?

This is a discussion on Zebra skin rug problems? within the Before & After the Hunt forums, part of the HUNT AFRICA category; I just recieved my rug and have found that the head/neck portion of the rug is VERY stiff. So much ...

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    GaryO's Avatar
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    Default Zebra skin rug problems?

    I just recieved my rug and have found that the head/neck portion of the rug is VERY stiff. So much so that if I step on that area it hurts. Plus, it does not lay flat so I am constantly tripping over it. Question: is there anything I can do about these problems now that I have the rug home here in northern California? Thanks...

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    Quote Originally Posted by GaryO View Post
    I just recieved my rug and have found that the head/neck portion of the rug is VERY stiff. So much so that if I step on that area it hurts. Plus, it does not lay flat so I am constantly tripping over it. Question: is there anything I can do about these problems now that I have the rug home here in northern California? Thanks...
    I must say that Louis at Spiral Horn Safaris has stepped to the plate today with an offer to send me another zebra rug free of charge and to check with the tannery involved to see that something like this never happens again. Nice, huh? I am a happy man.....

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    Good on you.
    Happy customer.
    Practice whispering before you leave for Africa!
    A Legend in my own mind!

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    Way to go Louis your the Man!
    Enjoy life now -- it has an expiration date.

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    Hi Gary

    My apologies once again for this happening we greatly value you as a client and friend!

    I will be following everything up later today but you will have a brand new skin by the end of February at the latest.

    Thank you again for your patience I do appreciate it!

    Best Regards
    Louis van Bergen
    Louis Van Bergen
    Spiral Horn Safaris - South Africa
    Cell:+ 27 76 577 6292
    safari.spiralhorn@gmail.com
    www.SpiralHorn.co.za

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    Very professional. Way to go Louis and Gary. That is good business.
    Tom

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    Way to Go Louis,

    As an FYI to anyone considering tanning in SA. My award winning taxidermist references didn't let me down, my hides just back from Universal Trophy service in Joburg are excellent quality.
    The journey is the reward.

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    Great service Louis, I am sure Gary appreciate what you are doing. Sad though that the Taxidermy messed it up and then the outfitter feels bad about it. Because of the relationship you have with your clients.

    once again in my opinion you did good
    Gerrit Jansen van Vuuren
    BOS EN DAL HUNTING SAFARIS - South Africa
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    Email- gerrit@ehw.co.za

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    thats what i call going above and beyond louis
    im sure gary is happy
    very impressive

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    Your a class act Louis! Impressive!

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    WHOA! What a class act Louis! Not too many like you around.
    IF YOU GO ONCE-YOU WILL GO AGAIN-DEAL WITH IT

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    Louis

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    Kick the taxidermist for me.

    Quote Originally Posted by Spiral Horn Safaris View Post
    Hi Gary

    My apologies once again for this happening we greatly value you as a client and friend!

    I will be following everything up later today but you will have a brand new skin by the end of February at the latest.

    Thank you again for your patience I do appreciate it!

    Best Regards
    Louis van Bergen
    Practice whispering before you leave for Africa!
    A Legend in my own mind!

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    Way to go Louis, now that is what i call service, i have a read a lot of good things about u in AH!!!!!

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